Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility Requirements:
- Item must be in the same condition that you received it
- Unworn and unused
- Original tags attached
- Original undamaged packaging
- Must provide receipt or proof of purchase

Items marked as "Final Sale" are not eligible for return.

Return Process:
1. Contact support@hotshield.com to initiate your return
2. Wait for return authorization before shipping
3. Customer is responsible for return shipping costs
4. Use a traceable shipping method (UPS, FedEx, USPS Priority Mail, etc.)
5. We recommend insuring your return shipment

Please Note:
- Items sent back without first requesting a return will not qualify for a refund
- We are not responsible for lost or damaged items during return shipment
- No restocking fee will be charged
- Refunds will be processed to the original form of payment
- Items that show signs of use, damage, or tampering will not qualify for a refund

This policy is in accordance with applicable consumer protection laws. We reserve the right to update or modify this policy as necessary to comply with legal requirements.

For any questions about our return policy, please contact support@hotshield.com